Requests for the return of goods must be made to the office and any credit agreed will be subject to a minimum 25% deduction for re-stocking. Drivers have orders not to accept goods without prior instructions.
In no circumstances can we accept back goods which have been specially procured from works or made by us to special instructions or have deteriorated. Nothing in this clause shall oblige us to accept the return of goods and it will be entirely within our sole and absolute discretion as to whether or not the return of goods is to be accepted and under what circumstances.